Tools · help desk ticketing

Companies using Pylon_

As of 4 November 2026, 213 companies show Pylon: 114 carry it on their website or in their DNS records, 109 name it in their own job postings, and 10 do both.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
United States · 103 companies
Companies with 51+ staff
59 · 52% of the footprint
Top industry
Technology & software · 87%
Team that names it most
Customer service & success · 86 postings
Hiring on it, last 30 days
74 companies
Most often alongside
Zendesk · 36 companies
213companies show Pylon, all sources
114on their website or in DNS records
109name it in their own job postings
169postings naming Pylon, last 90 days
02 — Two ways we see a tool

Where Pylon shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint114

Companies whose own pages load Pylon's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at Pylon. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings109

Companies whose own postings say the team works in Pylon. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both10

Companies in the footprint whose postings also name Pylon. The rest of the posting population (99) runs Pylon without a public trace on the site or in DNS, which is where job data earns its place.

03 — Who uses it

Companies on Pylon

Companies with 51+ employees and at least medium-confidence evidence in their own postings; job boards and portals left out.

Seen through the website or DNS only

Companies with 1,000+ employees whose website or DNS carries Pylon but whose postings never name it: the part of the market job data alone misses.

213 companies show Pylon; 2 of them have over 1,000 employees.

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04 — Footprint breakdown

By country, company size and industry

The 114 companies with Pylon on their website or in DNS. Click a country for its own page where we have one.

By country
companiesshare
United States
10390%
Canada
44%
United Kingdom
33%
Austria
11%
Ireland
11%
Netherlands
11%
Singapore
11%
By company size
companiesshare
Self-employed
54%
2-10 employees
2522%
11-50 employees
2522%
51-200 employees
4237%
201-500 employees
98%
501-1000 employees
54%
1001-5000 employees
22%
5001-10000 employees
11%
By industry
companiesshare
Technology & software
9987%
Business & finance services
76%
Media & content
33%
Consumer services & leisure
22%
Commerce & trade
11%
Health care
11%
Utilities & infrastructure
11%
05 — What their DNS and pages also say

The mail, hosting and web stack of Pylon companies

Other tools found on the same companies' websites or in their DNS records. Mail providers and senders come from SPF, DKIM and MX; the rest from page code.

06 — Job-posting evidence

Who runs Pylon inside the company

The 109 companies whose postings name Pylon: by country, size and the function of the role. The second number in the function table is companies.

Postings by function
postings · companies
Customer service & success
86 · 62
Finance & accounting
28 · 18
Sales
23 · 14
Software engineering
23 · 10
Product, program & project management
8 · 2
Engineering (non-software)
7 · 3
skilled trades and field service
5 · 4
Data & AI
4 · 4
Design & UX
4 · 2
Human resources
4 · 3
Posting companies by country
companiesshare
United States
8578%
Greece
109%
United Kingdom
66%
Denmark
22%
United Arab Emirates
11%
Germany
11%
Ireland
11%
Lithuania
11%
PK
11%
Posting companies by size
companiesshare
Self-employed
33%
2-10 employees
3229%
11-50 employees
3028%
51-200 employees
2826%
201-500 employees
33%
501-1000 employees
66%
1001-5000 employees
76%
Hiring on it right now
postings
Postings, last 30 days
119
Postings, last 90 days
169
All open postings
230

74 companies opened a role that names Pylon in the last 30 days. A hiring team that names its tools is the moment to write to the person who owns the stack.

07 — Named alongside

What Pylon teams also ask for

Tools named in the same postings as Pylon. Office software is left out.

08 — help desk ticketing

Pylon against the rest of its category

Ranked by companies naming each tool in postings. Whole category →

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

213 companies show Pylon: 114 carry it on their website or in their DNS records, 109 name it in their own job postings, and 10 do both. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/pylon)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at Pylon or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

Pylon data: questions

How many companies use Pylon?

213 as of 4 November 2026: 114 carry Pylon on their website or in their DNS records and 109 name it in their own job postings; 10 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds Pylon's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at Pylon. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs Pylon, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 213 with verified e-mails and a weekly feed of new Pylon users is in the product. Counting is free.

Companies and people

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