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Adobe Experience Platform VS Dynamics 365 Customer Insights_

As of 4 November 2026, Dynamics 365 Customer Insights is named by 174 companies and Adobe Experience Platform by 208; Adobe Experience Platform skews to companies under 200 people (24% vs 29%), Dynamics 365 Customer Insights to companies over 1,000 (51% vs 58%).

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Adobe Experience Platform's script and mail records show on hundreds of thousands of small sites, Dynamics 365 Customer Insights rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.

Adobe Experience Platform: 2–200 employees
24%
Dynamics 365 Customer Insights: 2–200 employees
29%
Adobe Experience Platform: 1,000+ employees
58%
Dynamics 365 Customer Insights: 1,000+ employees
51%
Postings per company, 90 days
6.4 · 2.3
Website or DNS footprint
0 · 0
208companies name Adobe Experience Platform
174companies name Dynamics 365 Customer Insights
0name both
1,325 · 402postings in 90 days, Adobe Experience Platform · Dynamics 365 Customer Insights
02 — Side by side

Who chooses which

Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.

By company size
SegmentAdobe Experience PlatformshareDynamics 365 Customer InsightsshareLeans
Self-employed21%11%even
2-10 employees63%63%even
11-50 employees178%1810%Dynamics 365 Customer Insights
51-200 employees2713%2615%even
201-500 employees2010%1710%even
501-1000 employees157%1810%Dynamics 365 Customer Insights
1001-5000 employees2713%3218%Dynamics 365 Customer Insights
5001-10000 employees178%1710%even
10,001+ employees7737%3922%Adobe Experience Platform
By industry
SegmentAdobe Experience PlatformshareDynamics 365 Customer InsightsshareLeans
Business & finance services7034%4023%Adobe Experience Platform
Technology & software5526%3721%Adobe Experience Platform
Manufacturing & industry147%2917%Dynamics 365 Customer Insights
Commerce & trade126%3017%Dynamics 365 Customer Insights
Consumer services & leisure115%137%Dynamics 365 Customer Insights
Property & construction94%74%even
Utilities & infrastructure94%21%Adobe Experience Platform
Health care73%––outside top 12
Media & content73%21%Adobe Experience Platform
Hospitality & travel63%21%even
Automotive42%32%even
Public, community & associations21%63%Dynamics 365 Customer Insights
Transport, logistics & rental––21%outside top 12
By country
SegmentAdobe Experience PlatformshareDynamics 365 Customer InsightsshareLeans
United States12661%7945%Adobe Experience Platform
France168%––outside top 12
Germany94%169%Dynamics 365 Customer Insights
India94%32%Adobe Experience Platform
United Kingdom73%159%Dynamics 365 Customer Insights
Canada63%53%even
Brazil42%32%even
Spain42%––outside top 12
Australia31%63%Dynamics 365 Customer Insights
Belgium31%42%even
Denmark21%––outside top 12
Netherlands21%42%even
Italy––53%outside top 12
Austria––32%outside top 12
Sweden––32%outside top 12
Postings by team (share of each tool's postings)
SegmentAdobe Experience PlatformshareDynamics 365 Customer InsightsshareLeans
Software engineering21315%4710%Adobe Experience Platform
IT operations & business systems16711%11625%Dynamics 365 Customer Insights
Data & AI15411%276%Adobe Experience Platform
Marketing & communications13910%7817%Dynamics 365 Customer Insights
Product, program & project management1248%163%Adobe Experience Platform
Sales665%4710%Dynamics 365 Customer Insights
Business development & strategy352%51%even
Legal, compliance & risk342%––outside top 12
Customer service & success292%184%even
Engineering (non-software)292%––outside top 12
Design & UX181%31%even
Human resources151%––outside top 12
Finance & accounting131%92%even
construction and civil121%––outside top 12
healthcare clinical91%61%even
skilled trades and field service91%––outside top 12
arts media and entertainment81%10%even
Administration & office60%––outside top 12
facilities cleaning and security50%––outside top 12
General management & consulting40%31%even
Quality, safety & environment30%31%even
Unclassified30%10%even
procurement and purchasing20%––outside top 12
research and science20%––outside top 12
agriculture and environment10%––outside top 12
hospitality and food service10%––outside top 12
logistics warehouse and transport10%20%even
manufacturing and production10%––outside top 12
Retail & store operations––20%outside top 12
Travel, leisure & events––10%outside top 12
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Dynamics 365 Customer Insights is named by 174 companies in job postings and Adobe Experience Platform by 208; 0 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/adobe-experience-platform-vs-dynamics-365-customer-insights)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
  • Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
  • SegmentsCountry, size and industry from the company profile built from its website.
  • Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
FAQ

Adobe Experience Platform vs Dynamics 365 Customer Insights: questions

Which is more used, Adobe Experience Platform or Dynamics 365 Customer Insights?

By companies naming it in their own job postings, Adobe Experience Platform (208) over Dynamics 365 Customer Insights (174). By website-and-DNS footprint, Dynamics 365 Customer Insights (0 vs 0), because its scripts and mail records sit on many small company sites.

Who chooses Adobe Experience Platform?

24% of Adobe Experience Platform companies have 2 to 200 employees, against 29% for Dynamics 365 Customer Insights. 58% of Adobe Experience Platform companies have over 1,000 employees, against 51% for Dynamics 365 Customer Insights.

Do companies run both?

0 companies name both in their postings, usually Adobe Experience Platform in marketing and Dynamics 365 Customer Insights in sales, or during a migration.

Where do these numbers come from?

From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.

Companies and people

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with the person who owns it

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