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Dynamics 365 Customer Insights VS Salesforce Data Cloud_

As of 4 November 2026, Salesforce Data Cloud is named by 475 companies and Dynamics 365 Customer Insights by 174; Dynamics 365 Customer Insights skews to companies under 200 people (29% vs 22%), Salesforce Data Cloud to companies over 1,000 (51% vs 51%).

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

The website-and-DNS footprint is not comparable between a marketing suite and a CRM: Dynamics 365 Customer Insights's script and mail records show on hundreds of thousands of small sites, Salesforce Data Cloud rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.

Dynamics 365 Customer Insights: 2–200 employees
29%
Salesforce Data Cloud: 2–200 employees
22%
Dynamics 365 Customer Insights: 1,000+ employees
51%
Salesforce Data Cloud: 1,000+ employees
51%
Postings per company, 90 days
2.3 · 5.1
Website or DNS footprint
0 · 0
174companies name Dynamics 365 Customer Insights
475companies name Salesforce Data Cloud
4name both
402 · 2,418postings in 90 days, Dynamics 365 Customer Insights · Salesforce Data Cloud
02 — Side by side

Who chooses which

Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.

By company size
SegmentDynamics 365 Customer InsightsshareSalesforce Data CloudshareLeans
Self-employed11%112%even
2-10 employees63%163%even
11-50 employees1810%296%Dynamics 365 Customer Insights
51-200 employees2615%6013%Dynamics 365 Customer Insights
201-500 employees1710%6313%Salesforce Data Cloud
501-1000 employees1810%5411%even
1001-5000 employees3218%9921%Salesforce Data Cloud
5001-10000 employees1710%4810%even
10,001+ employees3922%9520%Dynamics 365 Customer Insights
By industry
SegmentDynamics 365 Customer InsightsshareSalesforce Data CloudshareLeans
Business & finance services4023%12125%Salesforce Data Cloud
Technology & software3721%14531%Salesforce Data Cloud
Commerce & trade3017%245%Dynamics 365 Customer Insights
Manufacturing & industry2917%6915%Dynamics 365 Customer Insights
Consumer services & leisure137%255%Dynamics 365 Customer Insights
Property & construction74%61%Dynamics 365 Customer Insights
Public, community & associations63%112%even
Automotive32%61%even
Hospitality & travel21%92%even
Media & content21%276%Salesforce Data Cloud
Transport, logistics & rental21%––outside top 12
Utilities & infrastructure21%112%even
Health care––143%outside top 12
By country
SegmentDynamics 365 Customer InsightsshareSalesforce Data CloudshareLeans
United States7945%29863%Salesforce Data Cloud
Germany169%204%Dynamics 365 Customer Insights
United Kingdom159%306%Dynamics 365 Customer Insights
Australia63%123%even
Canada53%153%even
Italy53%––outside top 12
Belgium42%––outside top 12
Netherlands42%61%even
Austria32%––outside top 12
Brazil32%133%even
India32%102%even
Sweden32%51%even
France––92%outside top 12
Spain––61%outside top 12
Japan––41%outside top 12
Postings by team (share of each tool's postings)
SegmentDynamics 365 Customer InsightsshareSalesforce Data CloudshareLeans
IT operations & business systems11625%33811%Dynamics 365 Customer Insights
Marketing & communications7817%1174%Dynamics 365 Customer Insights
Sales4710%33811%even
Software engineering4710%83328%Salesforce Data Cloud
Data & AI276%34612%Salesforce Data Cloud
Customer service & success184%441%Dynamics 365 Customer Insights
Product, program & project management163%1475%even
Finance & accounting92%––outside top 12
healthcare clinical61%––outside top 12
Business development & strategy51%321%even
Design & UX31%60%even
General management & consulting31%261%even
Quality, safety & environment31%––outside top 12
logistics warehouse and transport20%––outside top 12
Retail & store operations20%––outside top 12
arts media and entertainment10%––outside top 12
Travel, leisure & events10%10%even
Unclassified10%1284%Salesforce Data Cloud
Engineering (non-software)––120%outside top 12
Human resources––40%outside top 12
Education & training––30%outside top 12
construction and civil––20%outside top 12
public safety and protective services––10%outside top 12
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Salesforce Data Cloud is named by 475 companies in job postings and Dynamics 365 Customer Insights by 174; 4 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/dynamics-365-customer-insights-vs-salesforce-data-cloud)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
  • Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
  • SegmentsCountry, size and industry from the company profile built from its website.
  • Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
FAQ

Dynamics 365 Customer Insights vs Salesforce Data Cloud: questions

Which is more used, Dynamics 365 Customer Insights or Salesforce Data Cloud?

By companies naming it in their own job postings, Salesforce Data Cloud (475) over Dynamics 365 Customer Insights (174). By website-and-DNS footprint, Salesforce Data Cloud (0 vs 0), because its scripts and mail records sit on many small company sites.

Who chooses Dynamics 365 Customer Insights?

29% of Dynamics 365 Customer Insights companies have 2 to 200 employees, against 22% for Salesforce Data Cloud. 51% of Dynamics 365 Customer Insights companies have over 1,000 employees, against 51% for Salesforce Data Cloud.

Do companies run both?

4 companies name both in their postings, usually Dynamics 365 Customer Insights in marketing and Salesforce Data Cloud in sales, or during a migration.

Where do these numbers come from?

From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.

Companies and people

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