Tools · Category

customer engagement platforms, ranked by real usage_

As of 4 November 2026, Klaviyo leads customer engagement platforms with 803 companies naming it in job postings, ahead of Braze at 774.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Leader
Klaviyo · 803
Runner-up
Braze · 774
Most hiring, 90 days
Braze
Highest postings per company
Adobe Journey Optimizer
Catalogue
T-1.0.1-prov
2,871companies across the category
28%of them on Klaviyo
6,112postings naming a customer engagement platform in 90 days
14tools with enough evidence to rank
02 — Ranking

Every customer engagement platform we can measure

Companies naming the tool, and postings naming it in the last 90 days. Bars are relative to the leader.

#ToolCompaniescompaniesPostings, 90 dayspostingsper company
1
KlaviyoKlaviyo
803
1,5872.0
2
BrazeBraze
774
1,9102.5
3
IterableIterable
322
5091.6
4
Customer.ioCustomer.io
232
3701.6
5
160
4262.7
6
107
4494.2
7
BloomreachBloomreach
104
2011.9
8
AttentiveAttentive
81
1231.5
9
MoEngageMoEngage
75
1181.6
10
63
1282.0
11
CleverTapCleverTap
62
1372.2
12
InsiderInsider
42
451.1
13
SelligentMarigold
26
311.2
14
Salesforce Marketing Cloud PersonalizationSalesforce
20
783.9
03 — Head to head

Compare two tools

Same data, two columns: who chooses which by size, industry and country.

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Klaviyo leads customer engagement platforms with 803 companies naming it in job postings, ahead of Braze at 774. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/category/customer-engagement-platforms)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • CatalogueBreaknorm technology catalogue T-1.0.1-prov: 6,296 tools with vendor and category, editions folded into their parent.
  • CompaniesCompanies whose own postings name the tool as the team's system, any confidence. Candidate wish-lists excluded.
  • 90-day postingsOpen postings first seen or posted in the last 90 days that name the tool.
  • Not countedTools used by teams that do not post jobs, and companies without a career site we can read.
FAQ

customer engagement platforms: questions

How is this ranking made?

By the number of companies whose own job postings name the tool as the team's system, from the Breaknorm technology catalogue (version T-1.0.1-prov). No vendor paid for a position and no editor chose the order.

Why is this different from review-site rankings?

Review sites rank by reviews collected. This ranks by companies hiring people to work in the tool, which is closer to seats in use. It under-counts tools used by teams that rarely post jobs.

What about product editions?

Editions and sub-products () are counted under the parent so no company is counted twice.

Can I get the companies behind a number?

Yes: click a tool, see the first 20, and sign up for the full list with verified e-mails. Counting is free.

Companies and people

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