Zendesk alternatives
As of 4 November 2026, 16 conversational ai are named by companies instead of Zendesk: Intercom by 859 companies, LiveChat by 272, Intercom Fin by 124.
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
- Zendesk, companies in postings
- 2,445
- Most used alternative
- Intercom · 859
- Fastest hiring, 90 days
- Intercom
- Alternatives ranked
- 16
- Catalogue
- T-1.0.1-prov
Conversational AI companies choose instead of Zendesk
Companies naming each tool in their own postings, and postings in the last 90 days. Bars are relative to the category leader.
| # | Alternative | Companies | companies | vs Zendesk | postings, 90 d | Compare |
|---|---|---|---|---|---|---|
| 1 | IntercomIntercom | 859 | 35% | 2,852 | soon | |
| 2 | LiveChatLiveChat Software | 272 | 11% | 642 | soon | |
| 3 | Intercom FinIntercom | 124 | 5% | 300 | soon | |
| 4 | Amazon LexAmazon Web Services | 104 | 4% | 323 | soon | |
| 5 | DialogflowGoogle | 98 | 4% | 194 | soon | |
| 6 | ServiceNow Virtual AgentServiceNow | 87 | 4% | 445 | soon | |
| 7 | QualifiedQualified | 64 | 3% | 103 | soon | |
| 8 | DriftSalesloft | 37 | 2% | 58 | soon | |
| 9 | CognigyNiCE | 31 | 1% | 106 | soon | |
| 10 | Kore.aiKore.ai | 29 | 1% | 95 | soon | |
| 11 | VapiVapi | 28 | 1% | 56 | soon | |
| 12 | PodiumPodium | 27 | 1% | 196 | soon | |
| 13 | Retell AIRetell AI | 27 | 1% | 48 | soon | |
| 14 | DecagonDecagon | 26 | 1% | 79 | soon | |
| 15 | ManyChatManyChat | 25 | 1% | 55 | soon | |
| 16 | Dialogflow CXGoogle | 21 | 1% | 107 | soon |
Filter on any of them, or on Zendesk users who also name an alternative, and open the person who owns the stack.
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16 conversational ai are named by companies instead of Zendesk: Intercom by 859 companies, LiveChat by 272, Intercom Fin by 124, measured from their own job postings. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/zendesk/alternatives)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- RankingCompanies whose own postings name the tool as the team's system, from the Breaknorm technology catalogue T-1.0.1-prov. Editions are folded into their parent product.
- 90-day postingsOpen postings first seen or posted in the last 90 days that name the tool.
- Not includedRatings, prices, feature claims, sponsored positions.
Zendesk alternatives: questions
What is the most used alternative to Zendesk?
Intercom: 859 companies name it in their own job postings, against 2,445 for Zendesk.
How is this list ranked?
By the number of companies whose own postings name the tool as the team's system (Breaknorm technology catalogue T-1.0.1-prov), then by postings in the last 90 days. No ratings, no vendor input, no sponsored positions.
Does this say which is better?
No. It says who uses what, by company size, industry and country, so you can see which tools companies like yours choose. For features and prices, read the vendors.
Can I get the companies on any of these?
Yes: click the tool, see the first 20 companies, and sign up for the full list with verified e-mails. Counting is free.
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