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Company · AI sales voice agents

Balto

As of 5 November 2026, Balto has 2 open roles (3 new in 30 days), its customer service & success team is hiring most, and its postings name ChatGPT, ChurnZero and Claude as the tools the team works in.

As of 5 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Street, United States51-200 employees10M-50M revenue, est.B2Bbalto.ai ↗LinkedIn ↗
Headquarters
Street, , United States
Employees
51-200 employees (linkedin)
Sells to
health insurance, healthcare, p&c insurance
Certifications on site
HIPAA
Site languages
EN
Career system
Rippling
2open roles · 3 new in 30 days
6tools named in postings
United Stateshiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

Balto in one screen

Read from balto.ai: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Balto does

Balto is an AI software company that provides contact center solutions, including agent assist, quality assurance automation, and agentic insights. Its offerings include real-time agent assist, call center insights, coaching software, and compliance tools. It targets industries such as health insurance, healthcare, P&C insurance, banking and credit unions, collections, home improvement, and BPO.

real-time agent assistcall center insightscall center coaching softwarecall center quality assurance softwareomnichannel ai solutioncompliancereal-time notetaker
Whom it sells to

Named on the site: health insurance, healthcare, p&c insurance, banking & credit unions, collections, home improvement, bpo, banking and credit unions, insurance.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 582 scored.

CapacityUnited States · 51-200 employeesMobio SolutionsUnited States · 51-200 employeesEvoltisArgentina · 1001-5000 employeesTarsUnited States · 51-200 employeesPuzzelUnited Kingdom · 201-500 employeesConvosoUnited States · 201-500 employees
03Tech stack, with the evidence

What Balto says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

ChatGPTCustomer service & success · medium confidence · 1 posting
• Hands-on experience using AI tools (such as Claude or ChatGPT) in your daily work
Customer Success Manager - SMB · first seen 2026-10-23
ChurnZeroCustomer service & success · medium confidence · 1 posting
• Experience building or running automated playbooks in a customer success platform such as ChurnZero, Gainsight, or similar
Customer Success Manager - SMB · first seen 2026-10-23
ClaudeCustomer service & success · medium confidence · 1 posting
• Hands-on experience using AI tools (such as Claude or ChatGPT) in your daily work
Customer Success Manager - SMB · first seen 2026-10-23
GainsightCustomer service & success · medium confidence · 1 posting
• Experience building or running automated playbooks in a customer success platform such as ChurnZero, Gainsight, or similar
Customer Success Manager - SMB · first seen 2026-10-23
LinkedInSales · medium confidence · 1 posting
• Strategic Engagement: Use cold calling, email, LinkedIn, and other social-selling techniques, plus AI tools to sharpen your targeting and messaging, to generate leads and build relationships.
Business Development Representative · first seen 2026-10-27
Microsoft ExcelCustomer service & success · medium confidence · 1 posting
• Working knowledge of Excel and comfort with basic data analysis
Customer Success Manager - SMB · first seen 2026-10-23
On the website or in DNS

Vendors whose code loads on balto.ai or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

04Hiring

2 open roles, 4 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Balto, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Balto to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like Balto

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 582 scored.

CapacityAI sales voice agents · United States51-200 employees
Mobio SolutionsAI automation agencies · United States51-200 employees
EvoltisAI sales voice agents · Argentina1001-5000 employees
TarsAI agent automation platforms · United States51-200 employees
PuzzelAI sales voice agents · United Kingdom201-500 employeesConvosoAI sales voice agents · United States201-500 employees
07Profile

From the company's own website

Legal nameBalto
IndustryTechnology & software · AI sales voice agents
Offeringsreal-time agent assist · call center insights · call center coaching software · call center quality assurance software · omnichannel ai solution · compliance · real-time notetaker
Target customershealth insurance · healthcare · p&c insurance · banking & credit unions · collections · home improvement · bpo · banking and credit unions · insurance
Geographic scopeunknown · also United Kingdom
Reviews found
Public contact points4 role addresses · 0 phone numbers
Pages readpricing, terms, home, contact, careers, references, services
Datescrawled 2026-09-22 · profiled 2026-09-22 · hiring built 2026-11-04
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Balto (Street, United States, 51-200 employees) has 2 open roles, 3 new in 30 days, and names 6 tools in its postings. (Breaknorm, 5 November 2026, https://breaknorm.co/company/balto.ai)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from balto.ai: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Rippling career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Balto: questions

Does Balto use ChatGPT?

Yes, by the company's own words: 1 posting name it, first seen 2026-10-23, in the customer service & success team.

Is Balto hiring?

2 open roles as of 5 November 2026, 3 opened in the last 30 days and 2 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From balto.ai itself: we crawled it on 2026-09-22, built the profile on 2026-09-22, and read its career site (Rippling) hourly since. Headcount is from LinkedIn.

Who should I write to at Balto?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 4 public role addresses from the site are there too.

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