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Company · AI sales voice agents

Puzzel

As of 1 November 2026, Puzzel has 7 open roles (6 new in 30 days), its customer service & success team is hiring most, and its postings name Amazon Web Services, dbt and Fivetran as the tools the team works in.

As of 1 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Oslo, United Kingdom201-500 employees10M-50M revenue, est.B2Bpuzzel.com ↗LinkedIn ↗
Headquarters
Oslo, Oslo County, United Kingdom
Employees
201-500 employees (linkedin)
Sells to
retail, travel and hospitality, public sector
Certifications on site
Site languages
EN, DA, NO, SV
Career system
Teamtailor
7open roles · 6 new in 30 days
14tools named in postings
Denmark, United Kingdom, Netherlands, Swedenhiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

Puzzel in one screen

Read from puzzel.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Puzzel does

Puzzel is a software company that provides AI-powered contact centre and customer experience solutions for businesses across retail, travel and hospitality, public sector, energy and utilities, banking and insurance. Its offerings include a contact centre suite, conversational intelligence, live summary, agent co-pilot, virtual agent suite, quality management, knowledge management, case management and workforce management.

contact centre suiteconversational intelligencelive summaryagent co-pilotvirtual agent suitequality managementknowledge managementcase management
Whom it sells to

Named on the site: retail, travel and hospitality, public sector, energy and utilities, banking, insurance, retail and e-commerce, banking and finance.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 584 scored.

ZendeskNetherlands · 501-1000 employeesZendeskUnited Kingdom · 5001-10000 employeesBaltoUnited States · 51-200 employeesZendeskBrazil · 201-500 employeesCall Center StudioUnited States · 51-200 employeesOzonetelUnited States · 201-500 employees
03Tech stack, with the evidence

What Puzzel says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

Amazon Web ServicesIT operations & business systems · high confidence · 1 posting
This role owns the security of our public cloud (Azure and AWS) and private data centre estate, and owns infrastructure vulnerability management across the company.
(Senior) Cloud Security Engineer · first seen 2026-10-12
dbtData & AI · high confidence · 1 posting
Extend our dbt models into a clear, documented schema, from raw data through to a governed reporting layer.
Data & Platform Analytics Lead · first seen 2026-10-26
FivetranData & AI · high confidence · 1 posting
Run and extend our Fivetran and API integrations so data from every function lands reliably, with monitoring and alerts when something breaks.
Data & Platform Analytics Lead · first seen 2026-10-26
Microsoft AzureIT operations & business systems · high confidence · 1 posting
This role owns the security of our public cloud (Azure and AWS) and private data centre estate, and owns infrastructure vulnerability management across the company.
(Senior) Cloud Security Engineer · first seen 2026-10-12
SnowflakeData & AI · high confidence · 1 posting
You control what goes into our Snowflake data lake, make sure what the business needs is going in, and organise it so every department extracts it the same way, in the same language.
Data & Platform Analytics Lead · first seen 2026-10-26
TenableIT operations & business systems · high confidence · 1 posting
Tenable is one of the tools you will use; owning the outcome matters more than owning the tool.
(Senior) Cloud Security Engineer · first seen 2026-10-12
OutreachSales · high confidence · 1 posting
• Making the most of our systems and automated sequences to minimise manual work and continued best practice for RevOps (Salesforce and Outreach in particular).
Account Executive – Netherlands · first seen 2026-07-09
SalesforceSales · high confidence · 1 posting
• Making the most of our systems and automated sequences to minimise manual work and continued best practice for RevOps (Salesforce and Outreach in particular).
Account Executive – Netherlands · first seen 2026-07-09
C#Software engineering · medium confidence · 1 posting
• Proficiency in C# and TypeScript
Senior Backend Engineer – Conversational Intelligence team · first seen 2026-10-23
Microsoft Hyper-VIT operations & business systems · medium confidence · 1 posting
• Virtualisation platforms - VMware, Hyper-V, Nutanix or similar.
(Senior) Cloud Security Engineer · first seen 2026-10-12
NutanixIT operations & business systems · medium confidence · 1 posting
• Virtualisation platforms - VMware, Hyper-V, Nutanix or similar.
(Senior) Cloud Security Engineer · first seen 2026-10-12
SQLData & AI · medium confidence · 1 posting
• Strong SQL, and experience building a modelled reporting layer in dbt or equivalent.
Data & Platform Analytics Lead · first seen 2026-10-26
TypeScriptSoftware engineering · medium confidence · 1 posting
• Proficiency in C# and TypeScript
Senior Backend Engineer – Conversational Intelligence team · first seen 2026-10-23
VMwareIT operations & business systems · medium confidence · 1 posting
• Virtualisation platforms - VMware, Hyper-V, Nutanix or similar.
(Senior) Cloud Security Engineer · first seen 2026-10-12
On the website or in DNS

Vendors whose code loads on puzzel.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

HubSpotseen on puzzel.comAnthropicseen on puzzel.comappleseen on puzzel.comAtlassianseen on puzzel.combitwardenseen on puzzel.comexclaimerseen on puzzel.comMailchimpseen on puzzel.commailjetseen on puzzel.com
Microsoft 365seen on puzzel.com
Microsoft Entra IDseen on puzzel.com
microsoft_intuneseen on puzzel.com
microsoft_teamsseen on puzzel.com
oracle_cloud_dnsseen on puzzel.com
Postmanseen on puzzel.com
salesforce_account_engagementseen on puzzel.com
salesforce_marketing_cloudseen on puzzel.com
SendGridseen on puzzel.comZendeskseen on puzzel.com
04Hiring

7 open roles, 6 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United Kingdom →

05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Puzzel, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Puzzel to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like Puzzel

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 584 scored.

ZendeskCustomer support helpdesk software · Netherlands501-1000 employees
ZendeskCustomer support helpdesk software · United Kingdom5001-10000 employeesBaltoAI sales voice agents · United States51-200 employees
ZendeskCustomer support helpdesk software · Brazil201-500 employees
Call Center StudioAI sales voice agents · United States51-200 employees
OzonetelCustomer support helpdesk software · United States201-500 employees
07Profile

From the company's own website

Legal namePuzzel
IndustryTechnology & software · AI sales voice agents
Offeringscontact centre suite · conversational intelligence · live summary · agent co-pilot · virtual agent suite · quality management · knowledge management · case management
Target customersretail · travel and hospitality · public sector · energy and utilities · banking · insurance · retail and e-commerce · banking and finance
Geographic scopeunknown · also Norway
Reviews found
Public contact points1 role addresses · 3 phone numbers
Pages readprivacy, pricing, team, home, contact
Datescrawled 2026-08-07 · profiled 2026-08-16 · hiring built 2026-10-28
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Puzzel (Oslo, United Kingdom, 201-500 employees) has 7 open roles, 6 new in 30 days, and names 14 tools in its postings. (Breaknorm, 1 November 2026, https://breaknorm.co/company/puzzel.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from puzzel.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Teamtailor career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Puzzel: questions

Does Puzzel use Amazon Web Services?

Yes, by the company's own words: 1 posting name it, first seen 2026-10-12, in the it operations & business systems team.

Is Puzzel hiring?

7 open roles as of 1 November 2026, 6 opened in the last 30 days and 0 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From puzzel.com itself: we crawled it on 2026-08-07, built the profile on 2026-08-16, and read its career site (Teamtailor) hourly since. Headcount is from LinkedIn.

Who should I write to at Puzzel?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 1 public role addresses from the site are there too.

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