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Company · Bpo & call centre services

MCI

As of 5 November 2026, MCI has 1903 open roles (72 new in 30 days), its customer service & success team is hiring most, and its postings name Microsoft Office, Microsoft Excel and Microsoft PowerPoint as the tools the team works in.

As of 5 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Iowa City, United States5001-10000 employees250M-1B revenue, est.B2Bmci.world ↗LinkedIn ↗
Headquarters
Iowa City, Iowa, United States
Employees
5001-10000 employees (linkedin)
Sells to
automotive industry, aerospace industry, energy and utilities industry
Certifications on site
Site languages
EN
Career system
Icims
1903open roles · 72 new in 30 days
14tools named in postings
Canada, Mexico, PH, United States, South Africahiring locations
0change signals read in postings
02What they do, whom they sell to, who else does it

MCI in one screen

Read from mci.world: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What MCI does

MCI is a U.S.-based business process outsourcing and customer experience provider that delivers AI-driven solutions for enterprises. Its offerings include inbound and outbound contact center services, appointment setting, debt collection, lead generation, and digital engagement. It serves industries such as automotive, aerospace, energy, fintech, healthcare, insurance, retail, and telecommunications.

appointment setting servicescustomer service outsourcingcall answering serviceemail supportlive chat supportdebt collectionlead generationcontent moderation
Whom it sells to

Named on the site: automotive industry, aerospace industry, energy and utilities industry, fintech industry, healthcare industry, retail and ecommerce.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 593 scored.

ABC Marketing ServicesUnited States · 51-200 employeesROI Call Center SolutionsUnited States · 5001-10000 employeesContact Center SolutionsUnited States · 51-200 employeesConsulting Business InnovationUnited States · 201-500 employeesFusion CXUnited States · 10,001+ employeesPMC Integrity, LLCUnited States · 51-200 employees
03Tech stack, with the evidence

What MCI says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

Microsoft OfficeCustomer service & success · medium confidence · 1743 postings
• Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Call Center Operations Manager · first seen 2020-08-26
Microsoft ExcelCustomer service & success · medium confidence · 1690 postings
• Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Call Center Operations Manager · first seen 2020-08-26
Microsoft PowerPointCustomer service & success · medium confidence · 1662 postings
• Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Call Center Operations Manager · first seen 2020-08-26
Microsoft WordCustomer service & success · medium confidence · 1661 postings
• Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Call Center Operations Manager · first seen 2020-08-26
Microsoft OutlookCustomer service & success · medium confidence · 1661 postings
• Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Call Center Operations Manager · first seen 2020-08-26
Pythonmedium confidence · 47 postings
• Python-based Data Transformation: Develop and automate data transformation processes using Python, integrating data from various sources and altering data formats to meet business needs.
Senior Data Analyst · first seen 2026-10-15
Amazon Web Servicesmedium confidence · 30 postings
• Strong understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
Generative AI Engineer · first seen 2026-10-15
Dockermedium confidence · 30 postings
• Strong understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
AI Systems Administrator · first seen 2026-10-15
Google Cloudmedium confidence · 30 postings
• Strong understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
Generative AI Engineer · first seen 2026-10-15
Kubernetesmedium confidence · 28 postings
• Strong understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
Generative AI Engineer · first seen 2026-10-15
Microsoft Azuremedium confidence · 28 postings
• Strong understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
Generative AI Engineer · first seen 2026-10-15
OpenAImedium confidence · 24 postings
• Experience using OpenAI, Anthropic, Gemini, Claude, or similar platforms.
AI Prompt Specialist · first seen 2026-10-15
Claudemedium confidence · 22 postings
• Experience using AI tools such as Claude or similar platforms.
Accounting Assistant – Tolling · first seen 2026-10-15
Geminimedium confidence · 20 postings
• Experience using OpenAI GPT, Anthropic Claude, Google Gemini, or similar AI platforms.
AI Prompt Engineer · first seen 2026-10-15
On the website or in DNS

Vendors whose code loads on mci.world or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

Cloudflareseen on mci.world
facebook_pixelseen on mci.world
HubSpotseen on mci.worldActiveCampaignseen on mci.worldAnthropicseen on mci.worldiCIMSseen on mci.worldmetaseen on mci.world
Microsoft 365seen on mci.world
Microsoft Entra IDseen on mci.world
microsoft_intuneseen on mci.world
microsoft_teamsseen on mci.world
postmarkseen on mci.worldSendGridseen on mci.world
04Hiring

1903 open roles, 187 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →

Open roles by team
open · new 30 d
Customer service & success
949 · 46
Sales
338 · 6
Finance & accounting
167 · 9
Human resources
71 · 5
Data & AI
58 · 0
Travel, leisure & events
40 · 0
Education & training
27 · 0
IT operations & business systems
24 · 0
Quality, safety & environment
21 · 0
Business development & strategy
15 · 0
Administration & office
14 · 0
Software engineering
14 · 2
Product, program & project management
12 · 0
Marketing & communications
9 · 2
Legal, compliance & risk
7 · 1
Retail & store operations
7 · 0
Design & UX
4 · 0
Engineering (non-software)
4 · 0
General management & consulting
4 · 0
Logistics warehouse and transport
3 · 0
Facilities cleaning and security
1 · 0
Newest postings
05Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at MCI, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add MCI to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06Lookalikes

Companies like MCI

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 593 scored.

ABC Marketing ServicesBpo & call centre services · United States51-200 employeesROI Call Center SolutionsBpo & call centre services · United States5001-10000 employees
Contact Center SolutionsBpo & call centre services · United States51-200 employees
Consulting Business InnovationBpo & call centre services · United States201-500 employees
Fusion CXBpo & call centre services · United States10,001+ employees
PMC Integrity, LLCBpo & call centre services · United States51-200 employees
07Profile

From the company's own website

Legal nameMCI
IndustryBusiness & finance services · Bpo & call centre services
Offeringsappointment setting services · customer service outsourcing · call answering service · email support · live chat support · debt collection · lead generation · content moderation
Target customersautomotive industry · aerospace industry · energy and utilities industry · fintech industry · healthcare industry · retail and ecommerce
Geographic scopeinternational · also Canada
Reviews found
Public contact points2 role addresses · 3 phone numbers
Pages readprivacy, pricing, terms, team, home, contact, careers, shipping, services
Datescrawled 2026-09-22 · profiled 2026-09-22 · hiring built 2026-11-04
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

MCI (Iowa City, United States, 5001-10000 employees) has 1903 open roles, 72 new in 30 days, and names 14 tools in its postings. (Breaknorm, 5 November 2026, https://breaknorm.co/company/mci.world)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from mci.world: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Icims career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

MCI: questions

Does MCI use Microsoft Office?

Yes, by the company's own words: 1743 postings name it, first seen 2020-08-26, in the customer service & success team.

Is MCI hiring?

1903 open roles as of 5 November 2026, 72 opened in the last 30 days and 48 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From mci.world itself: we crawled it on 2026-09-22, built the profile on 2026-09-22, and read its career site (Icims) hourly since. Headcount is from LinkedIn.

Who should I write to at MCI?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 2 public role addresses from the site are there too.

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