Shipvane · 4 AE roles
Marco E. · joined Cargolio
Fleetora · first roles in DEBMC Remedy VS ServiceNow_
As of 4 November 2026, ServiceNow is named by 4,528 companies and BMC Remedy by 452; BMC Remedy skews to companies under 200 people (34% vs 25%), ServiceNow to companies over 1,000 (51% vs 40%).
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
The website-and-DNS footprint is not comparable between a marketing suite and a CRM: BMC Remedy's script and mail records show on hundreds of thousands of small sites, ServiceNow rarely leaves a trace outside its own apps. Compare on the job-posting numbers; use the footprint for reach.
- BMC Remedy: 2–200 employees
- 34%
- ServiceNow: 2–200 employees
- 25%
- BMC Remedy: 1,000+ employees
- 40%
- ServiceNow: 1,000+ employees
- 51%
- Postings per company, 90 days
- 3.2 · 6.8
- Website or DNS footprint
- 0 · 757
Who chooses which
Share of each tool's companies in every segment. "Leans" marks a gap of more than two points.
| Segment | BMC Remedy | share | ServiceNow | share | Leans |
|---|---|---|---|---|---|
| Self-employed | 5 | 1% | 75 | 2% | even |
| 2-10 employees | 22 | 5% | 203 | 4% | even |
| 11-50 employees | 44 | 10% | 366 | 8% | even |
| 51-200 employees | 88 | 19% | 567 | 13% | BMC Remedy |
| 201-500 employees | 57 | 13% | 537 | 12% | even |
| 501-1000 employees | 53 | 12% | 472 | 10% | even |
| 1001-5000 employees | 72 | 16% | 974 | 22% | ServiceNow |
| 5001-10000 employees | 28 | 6% | 407 | 9% | ServiceNow |
| 10,001+ employees | 83 | 18% | 927 | 20% | ServiceNow |
| Segment | BMC Remedy | share | ServiceNow | share | Leans |
|---|---|---|---|---|---|
| Technology & software | 236 | 52% | 1,519 | 34% | BMC Remedy |
| Business & finance services | 87 | 19% | 1,004 | 22% | ServiceNow |
| Manufacturing & industry | 32 | 7% | 612 | 14% | ServiceNow |
| Utilities & infrastructure | 23 | 5% | 205 | 5% | even |
| Health care | 13 | 3% | 188 | 4% | even |
| Media & content | 12 | 3% | 128 | 3% | even |
| Commerce & trade | 11 | 2% | 197 | 4% | even |
| Public, community & associations | 10 | 2% | 165 | 4% | even |
| Property & construction | 10 | 2% | 125 | 3% | even |
| Consumer services & leisure | 8 | 2% | 149 | 3% | even |
| Hospitality & travel | 7 | 2% | – | – | outside top 12 |
| Automotive | 2 | 0% | 79 | 2% | even |
| Transport, logistics & rental | – | – | 84 | 2% | outside top 12 |
| Segment | BMC Remedy | share | ServiceNow | share | Leans |
|---|---|---|---|---|---|
| United States | 287 | 63% | 2,753 | 61% | BMC Remedy |
| United Kingdom | 32 | 7% | 336 | 7% | even |
| Canada | 18 | 4% | 172 | 4% | even |
| France | 16 | 4% | 125 | 3% | even |
| India | 9 | 2% | 67 | 1% | even |
| Spain | 8 | 2% | 38 | 1% | even |
| Germany | 7 | 2% | 157 | 3% | even |
| Brazil | 5 | 1% | 64 | 1% | even |
| Australia | 3 | 1% | 103 | 2% | even |
| EG | 3 | 1% | – | – | outside top 12 |
| Italy | 3 | 1% | – | – | outside top 12 |
| Mexico | 3 | 1% | – | – | outside top 12 |
| Netherlands | – | – | 47 | 1% | outside top 12 |
| Switzerland | – | – | 43 | 1% | outside top 12 |
| Sweden | – | – | 37 | 1% | outside top 12 |
| Segment | BMC Remedy | share | ServiceNow | share | Leans |
|---|---|---|---|---|---|
| IT operations & business systems | 1,042 | 49% | 14,976 | 39% | BMC Remedy |
| Software engineering | 138 | 6% | 5,408 | 14% | ServiceNow |
| Customer service & success | 107 | 5% | 1,186 | 3% | even |
| Product, program & project management | 56 | 3% | 1,953 | 5% | ServiceNow |
| Engineering (non-software) | 48 | 2% | 447 | 1% | even |
| social care and community | 45 | 2% | – | – | outside top 12 |
| skilled trades and field service | 36 | 2% | 243 | 1% | even |
| Data & AI | 35 | 2% | 1,439 | 4% | ServiceNow |
| General management & consulting | 27 | 1% | 570 | 1% | even |
| Administration & office | 21 | 1% | 279 | 1% | even |
| Finance & accounting | 15 | 1% | 549 | 1% | even |
| logistics warehouse and transport | 15 | 1% | 155 | 0% | even |
| Sales | 15 | 1% | 796 | 2% | even |
| Education & training | 7 | 0% | 62 | 0% | even |
| facilities cleaning and security | 7 | 0% | 120 | 0% | even |
| arts media and entertainment | 6 | 0% | 58 | 0% | even |
| Quality, safety & environment | 6 | 0% | 82 | 0% | even |
| healthcare clinical | 5 | 0% | 11 | 0% | even |
| hospitality and food service | 5 | 0% | 23 | 0% | even |
| Legal, compliance & risk | 4 | 0% | 343 | 1% | even |
| Unclassified | 4 | 0% | 141 | 0% | even |
| Business development & strategy | 3 | 0% | 137 | 0% | even |
| construction and civil | 3 | 0% | 27 | 0% | even |
| healthcare support and caregiving | 2 | 0% | – | – | outside top 12 |
| Human resources | 2 | 0% | 957 | 3% | ServiceNow |
| manufacturing and production | 2 | 0% | 21 | 0% | even |
| real estate and property | 2 | 0% | 14 | 0% | even |
| Design & UX | 1 | 0% | 84 | 0% | even |
| Marketing & communications | 1 | 0% | 133 | 0% | even |
| procurement and purchasing | 1 | 0% | 176 | 0% | even |
| research and science | – | – | 12 | 0% | outside top 12 |
| Retail & store operations | – | – | 11 | 0% | outside top 12 |
The companies behind each column
Companies using BMC Remedy →
Companies using ServiceNow →
itsm service desk ranked →
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
ServiceNow is named by 4,528 companies in job postings and BMC Remedy by 452; 429 name both. (Breaknorm, 4 November 2026, https://breaknorm.co/compare/bmc-remedy-vs-servicenow)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- Job postingsRead hourly from career sites. A tool counts when the employer's own text names it as the team's system; both tools can count for one company.
- Website and DNSScripts and embeds on the company's pages, plus SPF, DKIM, MX and CNAME records of its domain that point at the vendor.
- SegmentsCountry, size and industry from the company profile built from its website.
- Not a reviewNo ratings, prices or feature claims. For those, read the vendors.
BMC Remedy vs ServiceNow: questions
Which is more used, BMC Remedy or ServiceNow?
By companies naming it in their own job postings, ServiceNow (4,528) over BMC Remedy (452). By website-and-DNS footprint, ServiceNow (757 vs 0), because its scripts and mail records sit on many small company sites.
Who chooses BMC Remedy?
34% of BMC Remedy companies have 2 to 200 employees, against 25% for ServiceNow. 40% of BMC Remedy companies have over 1,000 employees, against 51% for ServiceNow.
Do companies run both?
429 companies name both in their postings, usually BMC Remedy in marketing and ServiceNow in sales, or during a migration.
Where do these numbers come from?
From the employer's own text in job postings read hourly from career sites, and from scripts found on company websites in our crawl. No vendor data, no surveys.
Get either list your way
The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.
Every company on either tool,
with the person who owns it
Filter on BMC Remedy or ServiceNow, and get 1,000 records free.