Tools ·

Companies using help scout_

As of 4 November 2026, 11,575 companies carry help scout on their website or in their DNS records; none names it in job postings yet.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
United States · 6,620 companies
Companies with 51+ staff
1,414 · 12% of the footprint
Top industry
Technology & software · 32%
Team that names it most
–
Hiring on it, last 30 days
0 companies
Most often alongside
–
11,575companies show help scout, all sources
11,575on their website or in DNS records
0name it in their own job postings
0postings naming help scout, last 90 days
02 — Two ways we see a tool

Where help scout shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint11,575

Companies whose own pages load help scout's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at help scout. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings0

Companies whose own postings say the team works in help scout. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both0

Companies in the footprint whose postings also name help scout. The rest of the posting population (0) runs help scout without a public trace on the site or in DNS, which is where job data earns its place.

03 — Who uses it

Companies on help scout

No company names help scout in its job postings with enough confidence to list yet; the companies below carry it on their website or in DNS.

Seen through the website or DNS only

Companies with 1,000+ employees whose website or DNS carries help-scout but whose postings never name it: the part of the market job data alone misses.

11,575 companies show help scout; 87 of them have over 1,000 employees.

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04 — Footprint breakdown

By country, company size and industry

The 11,575 companies with help scout on their website or in DNS. Click a country for its own page where we have one.

By country
companiesshare
United States
6,62057%
United Kingdom
1,12910%
Australia
5245%
Netherlands
4094%
Germany
3273%
Canada
3013%
France
2452%
Sweden
1701%
Spain
1381%
Norway
1031%
Denmark
981%
Belgium
961%
By company size
companiesshare
Self-employed
4,05035%
2-10 employees
2,69923%
11-50 employees
3,27028%
51-200 employees
9708%
201-500 employees
2412%
501-1000 employees
981%
1001-5000 employees
801%
5001-10000 employees
90%
10,001+ employees
160%
By industry
companiesshare
Technology & software
3,67932%
Consumer services & leisure
1,54813%
Business & finance services
1,47113%
Commerce & trade
1,36012%
Media & content
1,31911%
Manufacturing & industry
6365%
Public, community & associations
3283%
Health care
3073%
Property & construction
2462%
Hospitality & travel
2362%
Transport, logistics & rental
1131%
Utilities & infrastructure
801%
05 — What their DNS and pages also say

The mail, hosting and web stack of help scout companies

Other tools found on the same companies' websites or in their DNS records. Mail providers and senders come from SPF, DKIM and MX; the rest from page code.

Google Workspace6,810 companies · 59%
Cloudflare5,692 companies · 49%
Microsoft 3653,750 companies · 32%
SendGrid3,499 companies · 30%Mailchimp2,896 companies · 25%meta2,134 companies · 18%
Amazon SES1,842 companies · 16%
Mailgun1,799 companies · 16%
mailchimp_transactional1,666 companies · 14%
facebook_pixel1,631 companies · 14%
HubSpot1,413 companies · 12%
AWS Route 531,277 companies · 11%
microsoft_teams1,217 companies · 11%
apple1,146 companies · 10%
microsoft_intune1,071 companies · 9%
Microsoft Entra ID1,057 companies · 9%
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

11,575 companies carry help scout on their website or in their DNS records; no company names it in its job postings yet. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/help-scout)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at help scout or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

help scout data: questions

How many companies use help scout?

11,575 as of 4 November 2026: 11,575 carry help scout on their website or in their DNS records and 0 name it in their own job postings; 0 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds help scout's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at help scout. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs help scout, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 11,575 with verified e-mails and a weekly feed of new help scout users is in the product. Counting is free.

Companies and people

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