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Tools · itsm service desk · Alternatives

ServiceNow MID Server alternatives

As of 5 November 2026, 24 itsm service desk are named by companies instead of ServiceNow MID Server: ServiceNow by 4,569 companies, Jira Service Management by 1,084, BMC Remedy by 458.

As of 5 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

ServiceNow MID Server, companies in postings
197
Most used alternative
ServiceNow · 4,569
Fastest hiring, 90 days
ServiceNow
Alternatives ranked
24
Catalogue
T-1.0.1-prov
01Ranked by evidence

itsm service desk companies choose instead of ServiceNow MID Server

Companies naming each tool in their own postings, and postings in the last 90 days. Bars are relative to the category leader.

#AlternativeCompaniescompaniesvs ServiceNow MID Serverpostings, 90 dCompare
1
ServiceNowServiceNow
4,5692319%31,062ServiceNow MID Server vs ServiceNow →
2
1,084550%2,014ServiceNow MID Server vs Jira Service Management →
3
458232%1,460ServiceNow MID Server vs BMC Remedy →
4
FreshserviceFreshworks
386196%561ServiceNow MID Server vs Freshservice →
5
ServiceNow ITOMServiceNow
381193%1,826ServiceNow MID Server vs ServiceNow ITOM →
6
256130%1,154ServiceNow MID Server vs ServiceNow HR Service Delivery →
7
GLPITeclib'
16584%289ServiceNow MID Server vs GLPI →
8
ServiceNow ITSMServiceNow
16483%841ServiceNow MID Server vs ServiceNow ITSM →
9
14875%475ServiceNow MID Server vs ServiceNow Service Portal →
10
14674%476ServiceNow MID Server vs ServiceNow Service Mapping →
11
Glide APIServiceNow
13267%457soon
12
TOPdeskTOPdesk
11860%332soon
13
10151%197soon
14
7438%252soon
15
TeamDynamixTeamDynamix
4724%113soon
16
CherwellIvanti
4221%91soon
17
EasyVistaEasyVista
3819%93soon
18
Matrix42Matrix42
3819%69soon
19
Ivanti HEATIvanti
3719%61soon
20
ServiceNow GlideScriptServiceNow
2211%84soon
21
SysAidSysAid
2111%43soon
22
HP Service ManagerOpenText
1910%52soon
23
assystAxios Systems
179%29soon
24
CA Service Desk ManagerBroadcom
126%122soon
8,672 companies name a itsm service desk in their postings.

Filter on any of them, or on ServiceNow MID Server users who also name an alternative, and open the person who owns the stack.

Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

24 itsm service desk are named by companies instead of ServiceNow MID Server: ServiceNow by 4,569 companies, Jira Service Management by 1,084, BMC Remedy by 458, measured from their own job postings. (Breaknorm, 5 November 2026, https://breaknorm.co/tools/servicenow-mid-server/alternatives)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • RankingCompanies whose own postings name the tool as the team's system, from the Breaknorm technology catalogue T-1.0.1-prov. Editions are folded into their parent product.
  • 90-day postingsOpen postings first seen or posted in the last 90 days that name the tool.
  • Not includedRatings, prices, feature claims, sponsored positions.
FAQ

ServiceNow MID Server alternatives: questions

What is the most used alternative to ServiceNow MID Server?

ServiceNow: 4,569 companies name it in their own job postings, against 197 for ServiceNow MID Server.

How is this list ranked?

By the number of companies whose own postings name the tool as the team's system (Breaknorm technology catalogue T-1.0.1-prov), then by postings in the last 90 days. No ratings, no vendor input, no sponsored positions.

Does this say which is better?

No. It says who uses what, by company size, industry and country, so you can see which tools companies like yours choose. For features and prices, read the vendors.

Can I get the companies on any of these?

Yes: click the tool, see the first 20 companies, and sign up for the full list with verified e-mails. Counting is free.

Companies and people

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Every company on ServiceNow MID Server
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