Tools · itsm service desk

Companies using ServiceNow Service Mapping_

As of 4 November 2026, 145 companies name ServiceNow Service Mapping in their own job postings; it leaves no trace on websites or in DNS.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Largest market
–
Companies with 51+ staff
–
Top industry
–
Team that names it most
IT operations & business systems · 235 postings
Hiring on it, last 30 days
184 companies
Most often alongside
ServiceNow · 299 companies
145companies show ServiceNow Service Mapping, all sources
0on their website or in DNS records
145name it in their own job postings
467postings naming ServiceNow Service Mapping, last 90 days
02 — Two ways we see a tool

Where ServiceNow Service Mapping shows up

Each population is counted on its own. We never add them up without saying so, because they answer different questions.

Website and DNS footprint0

Companies whose own pages load ServiceNow Service Mapping's scripts or embeds, or whose domain's mail and hosting records (SPF, DKIM, MX, CNAME) point at ServiceNow Service Mapping. From our crawl of 41.5M company websites and the DNS sweep behind it. Reach: the tool is in the building.

Job postings145

Companies whose own postings say the team works in ServiceNow Service Mapping. Read hourly from ~70 applicant tracking systems, with the function, a quote and a date. Intent: the team that runs it is hiring.

Both0

Companies in the footprint whose postings also name ServiceNow Service Mapping. The rest of the posting population (145) runs ServiceNow Service Mapping without a public trace on the site or in DNS, which is where job data earns its place.

03 — Who uses it

Companies on ServiceNow Service Mapping

Companies with 201+ employees and high-confidence evidence in their own postings; job boards and portals left out.

Bank OZKRetail & commercial banks · Little Rock, United States1001-5000 employeesAmadeusTravel tour booking software · United States10,001+ employeesL3HarrisDefence systems manufacturers · Melbourne, United States10,001+ employeesTransamericaInsurance companies underwriters · United States5001-10000 employeesBank ABCRetail & commercial banks · DZ1001-5000 employeesTakedaPharmaceutical manufacturers · Nihombashihoncho, Japan10,001+ employeesM&T BankRetail & commercial banks · Buffalo, United States10,001+ employeesABC SupplyConstruction materials distribution · United States10,001+ employeesHollister IncorporatedMedical device manufacturers · Libertyville, United States1001-5000 employeesEdwards LifesciencesMedical device manufacturers · Irvine, United States10,001+ employeesCooleyCommercial corporate law firms · United States1001-5000 employeesKwik Trip, Inc.Convenience stores & kiosks · 10,001+ employeesEbenezer Senior LivingAssisted & independent living communities · Metro, United States1001-5000 employeesPurolatorFreight forwarding & logistics · Mississauga (Lisgar / Meadowvale), Canada10,001+ employeesNorth Knoxville Medical CenterGeneral hospitals · Powell, NP501-1000 employeesChoctaw Nation of OklahomaGovernment agencies & ministries · Durant, United States10,001+ employeesMSDPharmaceutical manufacturers · Rahway, United States10,001+ employeesGracoPaint & coatings manufacturers · Minneapolis, United States1001-5000 employeesSASBusiness intelligence analytics software · United States10,001+ employeesFlagstar BankRetail & commercial banks · United States5001-10000 employees
145 companies show ServiceNow Service Mapping; 0 of them have over 1,000 employees.

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06 — Job-posting evidence

Who runs ServiceNow Service Mapping inside the company

The 145 companies whose postings name ServiceNow Service Mapping: by country, size and the function of the role. The second number in the function table is companies.

Postings by function
postings · companies
IT operations & business systems
235 · 147
Software engineering
193 · 131
Product, program & project management
19 · 12
Administration & office
8 · 7
Engineering (non-software)
4 · 4
Data & AI
3 · 3
General management & consulting
2 · 2
construction and civil
1 · 1
Posting companies by country
companiesshare
United States
8961%
United Kingdom
107%
Canada
64%
Australia
43%
Germany
43%
Netherlands
43%
India
32%
Singapore
32%
Czechia
21%
France
21%
Poland
21%
DZ
11%
Posting companies by size
companiesshare
Self-employed
11%
2-10 employees
64%
11-50 employees
107%
51-200 employees
107%
201-500 employees
139%
501-1000 employees
86%
1001-5000 employees
3323%
5001-10000 employees
1611%
10,001+ employees
4833%
Hiring on it right now
postings
Postings, last 30 days
343
Postings, last 90 days
467
All open postings
568

184 companies opened a role that names ServiceNow Service Mapping in the last 30 days. A hiring team that names its tools is the moment to write to the person who owns the stack.

07 — Named alongside

What ServiceNow Service Mapping teams also ask for

Tools named in the same postings as ServiceNow Service Mapping. Office software is left out.

08 — itsm service desk

ServiceNow Service Mapping against the rest of its category

Ranked by companies naming each tool in postings. Whole category →

Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

145 companies name ServiceNow Service Mapping in their own job postings; it leaves no trace on websites or in DNS, so the posting layer is the whole picture. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/servicenow-service-mapping)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • Website codeScripts, tags and embeds found on the company's own pages in our crawl of 41.5M sites. A tool counts once per company.
  • DNS recordsSPF includes, DKIM selectors, MX and CNAME records of the company's domain that point at ServiceNow Service Mapping or another vendor. Swept in cycles; dedicated mail-provider and hosting facets open once coverage passes 80% per country.
  • Job postingsRead hourly from the applicant tracking systems behind company career sites. A tool counts when the employer's own text names it as the team's system; candidate wish-lists and apply boilerplate are excluded. Confidence low, medium or high per company.
  • Sending infrastructureCold-e-mail sending domains are look-alike domains on a provider's infrastructure (DNS records, certificate logs) that redirect to the company. Absence is not evidence: only companies with a found sending domain are counted.
  • CompaniesCountry, size and industry come from the company profile we build from its website; headcount from LinkedIn where known, otherwise estimated. Job boards, portals and aggregators are kept out of lists.
FAQ

ServiceNow Service Mapping data: questions

How many companies use ServiceNow Service Mapping?

145 as of 4 November 2026: 0 carry ServiceNow Service Mapping on their website or in their DNS records and 145 name it in their own job postings; 0 show up in both. We keep the two counts apart because they measure different things.

What does "website or DNS" mean?

Our crawler finds ServiceNow Service Mapping's scripts, embeds and tags on the company's own pages, and our DNS sweep reads the domain's mail and hosting records (SPF includes, DKIM selectors, MX, CNAMEs) that point at ServiceNow Service Mapping. Either one puts the company in the footprint. The sweep is still running, so this number grows week by week.

Why is the job-posting number so much smaller?

A posting only names a tool when the team that will use it is hiring and chooses to say so. That makes it a smaller but stronger signal: it tells you which team runs ServiceNow Service Mapping, with a quote and a date. The footprint tells you reach.

How fresh is this?

Career sites are read hourly, websites are re-crawled on a rolling schedule and DNS is re-swept in cycles. The date at the top is when these counts were computed.

Can I get the list?

Yes. The first 20 are on this page; the full 145 with verified e-mails and a weekly feed of new ServiceNow Service Mapping users is in the product. Counting is free.

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