SupportNinja
As of 1 November 2026, SupportNinja has 28 open roles (20 new in 30 days), its customer service & success team is hiring most, and its postings name Zendesk, Jira and Microsoft 365 as the tools the team works in.
As of 1 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
- Headquarters
- , , United States
- Employees
- 1001-5000 employees (linkedin)
- Sells to
- fintech, healthcare, ecommerce
- Certifications on site
- HIPAA, pci_dss, SOC 2
- Site languages
- EN
- Career system
- Adp
SupportNinja in one screen
Read from supportninja.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.
SupportNinja is a customer experience outsourcing service that provides AI-enabled workflows and full-lifecycle CX for fast-growing companies. Its offerings include customer support, technical support, customer conversion, onboarding, renewals, content moderation, and data processing. It serves industries such as fintech, healthcare, ecommerce, SaaS, and AI companies.
Named on the site: fintech, healthcare, ecommerce, saas, ai companies, fintech companies, healthcare organizations, ecommerce businesses, saas companies.
Nearest companies by what they do, sell and whom they serve, 51+ employees. 587 scored.
What SupportNinja says it runs
Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.
• Ticket Triage & Escalation: Manage support queues on Zendesk, handling routine queries independently while accurately routing complex issues to internal Tier 2 teams.• Build, maintain, and oversee comprehensive project plans, schedules, and timelines using project management software, such as Asana, Monday.com, or Jira• Experience with cloud-based/SAAS solution technical support (Salesforce.com / Office 365 / etc.) is an advantage.• CRM Proficiency: Experience with CRM tools, such as HubSpot or Salesforce, for pipeline and partner tracking.
• Google workspace• ERP & Technology Stack: Proficiency with financial systems, ERP platforms (Sage or comparable), and high proficiency within the Google Workspace technology ecosystem.• Build, maintain, and oversee comprehensive project plans, schedules, and timelines using project management software, such as Asana, Monday.com, or Jira• You may not code every day, but you’re well-versed in HTML, CSS and Javascript.• Analyze and optimize helpdesk systems, including Gorgias, Zendesk, Helpscout, and other ticketing platforms
• You may not code every day, but you’re well-versed in HTML, CSS and Javascript.• You may not code every day, but you’re well-versed in HTML, CSS and Javascript.• Build, maintain, and oversee comprehensive project plans, schedules, and timelines using project management software, such as Asana, Monday.com, or Jira• CRM Proficiency: Experience with CRM tools, such as HubSpot or Salesforce, for pipeline and partner tracking.• Proficiency in Microsoft Excel or Google Sheets for data analysis and reportingVendors whose code loads on supportninja.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.
28 open roles, 26 opened in 90 days
Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →
| open · new 30 d | |
|---|---|
| Customer service & success | 9 · 7 |
| Arts media and entertainment | 2 · 1 |
| Business development & strategy | 2 · 2 |
| Finance & accounting | 2 · 1 |
| IT operations & business systems | 2 · 1 |
| Sales | 2 · 1 |
| Administration & office | 1 · 1 |
| Education & training | 1 · 1 |
| General management & consulting | 1 · 1 |
| Logistics warehouse and transport | 1 · 1 |
| Product, program & project management | 1 · 1 |
| Quality, safety & environment | 1 · 0 |
What is changing, read from the postings
Intents are events the employer states about itself, each with the sentence and the posting it came from.
No change signals read in the current postings.
Sales, marketing and IT leaders by function. Add SupportNinja to a monitor and get a webhook when a role opens, a tool appears or a signal is read.
Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.
Companies like SupportNinja
Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 587 scored.
From the company's own website
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
SupportNinja (, United States, 1001-5000 employees) has 28 open roles, 20 new in 30 days, and names 14 tools in its postings. (Breaknorm, 1 November 2026, https://breaknorm.co/company/supportninja.com)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- ProfileBuilt from supportninja.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
- HiringRead hourly from the company's Adp career site; reposts collapse into one record.
- Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
- HeadcountLinkedIn where known, otherwise estimated from the site.
SupportNinja: questions
Does SupportNinja use Zendesk?
Yes, by the company's own words: 3 postings name it, first seen 2026-09-08, in the customer service & success team.
Is SupportNinja hiring?
28 open roles as of 1 November 2026, 20 opened in the last 30 days and 2 closed. The largest team hiring is customer service & success.
Where does this profile come from?
From supportninja.com itself: we crawled it on 2026-09-09, built the profile on 2026-09-12, and read its career site (Adp) hourly since. Headcount is from LinkedIn.
Who should I write to at SupportNinja?
The people are behind the login: decision makers by function, verified at the mail server when you open them. 0 public role addresses from the site are there too.
Get this company your way
The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.
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