Company · AI agent automation platforms

Tidio_

As of 4 November 2026, Tidio has 2 open roles (1 new in 30 days), its customer service & success team is hiring most, and its postings name Apple MacBook Pro, JBL Professional and Gainsight as the tools the team works in.

As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.

Szczecin, United States51-200 employees10M-50M revenue, est.B2Btidio.com ↗LinkedIn ↗
Headquarters
Szczecin, West Pomerania, United States
Employees
51-200 employees (linkedin)
Sells to
small and medium businesses, ecommerce, services
Certifications on site
HIPAA, SOC 2
Site languages
EN, FR, ES, DE, PT, IT, PL
Career system
Recruitee
2open roles · 1 new in 30 days
14tools named in postings
Polandhiring locations
0change signals read in postings
02 — What they do, whom they sell to, who else does it

Tidio in one screen

Read from tidio.com: what the company does, the customers it names, the buyers we can actually see, and the companies that sell the same thing.

What Tidio does

Tidio is a customer service platform that provides live chat, AI agents, and help desk software for businesses. Its offerings include Lyro AI Agent, Flows and Smart Actions, and custom AI agents. It targets small and medium businesses, ecommerce, services, SaaS, and finance industries.

lyro ai agentlive chathelp deskflows and smart actionscustom ai agents
Whom it sells to

Named on the site: small and medium businesses, ecommerce, services, saas, finance, saas companies, finance and services.

Who else sells this

Nearest companies by what they do, sell and whom they serve, 51+ employees. 594 scored.

TWINRU · 51-200 employeesLitherEstonia · 51-200 employeesTextUnited States · 201-500 employeesParloaGermany · 201-500 employeesKundoNorway · 51-200 employeesKundoSweden · 51-200 employees
03 — Tech stack, with the evidence

What Tidio says it runs

Tools named in the company's own postings as the team's systems, with the sentence that says so. What the website and DNS show is listed separately.

Apple MacBook ProMarketing & communications · high confidence · 1 posting
• Individual work tools — MacBook Pro, Dell monitor, JBL headphones, and the flexibility to tailor your setup to your needs.
Head of Marketing (B2B SaaS) · first seen 2026-09-11
JBL ProfessionalMarketing & communications · high confidence · 1 posting
• Individual work tools — MacBook Pro, Dell monitor, JBL headphones, and the flexibility to tailor your setup to your needs.
Head of Marketing (B2B SaaS) · first seen 2026-09-11
GainsightCustomer service & success · medium confidence · 1 posting
• Hands-on experience with a customer-success platform (Totango, Gainsight, ChurnZero, or equivalent), building your own automations and workflows.
AI-first Customer Success Manager · first seen 2026-10-29
Microsoft Excel · medium confidence · 1 posting
• Demonstrate advanced analytical skills and proficiency in MS Office tools, especially Excel, Power Query, and VBA.
Financial Controller (AI-native B2B SaaS) · first seen 2026-10-26
Microsoft Office · medium confidence · 1 posting
• Demonstrate advanced analytical skills and proficiency in MS Office tools, especially Excel, Power Query, and VBA.
Financial Controller (AI-native B2B SaaS) · first seen 2026-10-26
Microsoft Power Query · medium confidence · 1 posting
• Demonstrate advanced analytical skills and proficiency in MS Office tools, especially Excel, Power Query, and VBA.
Financial Controller (AI-native B2B SaaS) · first seen 2026-10-26
SlackCustomer service & success · medium confidence · 1 posting
• Own Slack channels for your most important accounts and respond within SLA.
AI-first Customer Success Manager · first seen 2026-10-29
TotangoCustomer service & success · medium confidence · 1 posting
• Hands-on experience with a customer-success platform (Totango, Gainsight, ChurnZero, or equivalent), building your own automations and workflows.
AI-first Customer Success Manager · first seen 2026-10-29
VBA · medium confidence · 1 posting
• Demonstrate advanced analytical skills and proficiency in MS Office tools, especially Excel, Power Query, and VBA.
Financial Controller (AI-native B2B SaaS) · first seen 2026-10-26
Apollo.io · medium confidence · 1 posting
• Experience using tools such as PartnerStack, HubSpot, Apollo, LinkedIn Sales Navigator, and email marketing platforms.
Senior Partnership Manager/ Team Lead (USA/Canada based) · first seen 2026-09-11
HubSpot · medium confidence · 1 posting
• Experience using tools such as PartnerStack, HubSpot, Apollo, LinkedIn Sales Navigator, and email marketing platforms.
Senior Partnership Manager/ Team Lead (USA/Canada based) · first seen 2026-09-11
LinkedIn Sales Navigator · medium confidence · 1 posting
• Experience using tools such as PartnerStack, HubSpot, Apollo, LinkedIn Sales Navigator, and email marketing platforms.
Senior Partnership Manager/ Team Lead (USA/Canada based) · first seen 2026-09-11
PartnerStack · medium confidence · 1 posting
• Experience using tools such as PartnerStack, HubSpot, Apollo, LinkedIn Sales Navigator, and email marketing platforms.
Senior Partnership Manager/ Team Lead (USA/Canada based) · first seen 2026-09-11
ChurnZeroCustomer service & success · low confidence · 1 posting
• Hands-on experience with a customer-success platform (Totango, Gainsight, ChurnZero, or equivalent), building your own automations and workflows.
AI-first Customer Success Manager · first seen 2026-10-29
On the website or in DNS

Vendors whose code loads on tidio.com or whose records sit in its DNS. Page plumbing (libraries, fonts, consent banners) is left out.

Cloudflareseen on tidio.comAhrefsseen on tidio.com
Google Workspaceseen on tidio.com
HubSpotseen on tidio.commetaseen on tidio.compostmarkseen on tidio.com
there_s_an_ai_for_thatseen on tidio.com
Trustpilotseen on tidio.com
yandex_webmasterseen on tidio.com
04 — Hiring

2 open roles, 3 opened in 90 days

Read hourly from the company's career system. Open roles and new roles in the last 30 days, by team. Companies hiring customer service & success in United States →

05 — Signals

What is changing, read from the postings

Intents are events the employer states about itself, each with the sentence and the posting it came from.

No change signals read in the current postings.

Decision makers at Tidio, with verified e-mails, and every change the moment it is posted.

Sales, marketing and IT leaders by function. Add Tidio to a monitor and get a webhook when a role opens, a tool appears or a signal is read.

Free plan: 1,000 records, no card. The first 20 are above; e-mails are verified at the mail server when you open them.

06 — Lookalikes

Companies like Tidio

Nearest by what they do, what they sell and whom they sell to, 51+ employees. 6 of 594 scored.

TWINAI agent automation platforms · RU51-200 employees
LitherAI agent automation platforms · Estonia51-200 employees
TextAI sales voice agents · United States201-500 employees
ParloaAI agent automation platforms · Germany201-500 employees
KundoAI agent automation platforms · Norway51-200 employees
KundoProcurement software · Sweden51-200 employees
07 — Profile

From the company's own website

Legal nameTidio
IndustryTechnology & software · AI agent automation platforms
Offeringslyro ai agent · live chat · help desk · flows and smart actions · custom ai agents
Target customerssmall and medium businesses · ecommerce · services · saas · finance · saas companies · finance and services
Geographic scopeinternational · also Poland
Reviews foundcapterra, g2, trustpilot
Public contact points1 role addresses · 0 phone numbers
Pages readprivacy, pricing, terms, payment, home, contact, careers, references, about, services
Datescrawled 2026-08-07 · profiled 2026-08-16 · hiring built 2026-11-03
Cite this

Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.

Tidio (Szczecin, United States, 51-200 employees) has 2 open roles, 1 new in 30 days, and names 14 tools in its postings. (Breaknorm, 4 November 2026, https://breaknorm.co/company/tidio.com)
How we know

Read from the source, not self-reported

Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →

  • ProfileBuilt from tidio.com: summary, offerings, customers, certifications and contact points are extracted from its pages, with a confidence score per field.
  • HiringRead hourly from the company's Recruitee career site; reposts collapse into one record.
  • Tech stackTools the employer's own text names as the team's systems, with the quote; website scripts counted separately.
  • HeadcountLinkedIn where known, otherwise estimated from the site.
FAQ

Tidio: questions

Does Tidio use Apple MacBook Pro?

Yes, by the company's own words: 1 posting name it, first seen 2026-09-11, in the marketing & communications team.

Is Tidio hiring?

2 open roles as of 4 November 2026, 1 opened in the last 30 days and 2 closed. The largest team hiring is customer service & success.

Where does this profile come from?

From tidio.com itself: we crawled it on 2026-08-07, built the profile on 2026-08-16, and read its career site (Recruitee) hourly since. Headcount is from LinkedIn.

Who should I write to at Tidio?

The people are behind the login: decision makers by function, verified at the mail server when you open them. 1 public role addresses from the site are there too.

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