ServiceNow alternatives
As of 4 November 2026, 24 itsm service desk are named by companies instead of ServiceNow: Jira Service Management by 1,059 companies, BMC Remedy by 452, Freshservice by 383.
As of 4 November 2026 · refreshed daily · counts move as websites, DNS and career sites are re-read.
- ServiceNow, companies in postings
- 4,528
- Most used alternative
- Jira Service Management · 1,059
- Fastest hiring, 90 days
- Jira Service Management
- Alternatives ranked
- 24
- Catalogue
- T-1.0.1-prov
itsm service desk companies choose instead of ServiceNow
Companies naming each tool in their own postings, and postings in the last 90 days. Bars are relative to the category leader.
| # | Alternative | Companies | companies | vs ServiceNow | postings, 90 d | Compare |
|---|---|---|---|---|---|---|
| 1 | Jira Service ManagementAtlassian | 1,059 | 23% | 1,980 | ServiceNow vs Jira Service Management → | |
| 2 | BMC RemedyBMC | 452 | 10% | 1,442 | ServiceNow vs BMC Remedy → | |
| 3 | FreshserviceFreshworks | 383 | 8% | 554 | ServiceNow vs Freshservice → | |
| 4 | ServiceNow ITOMServiceNow | 375 | 8% | 1,819 | ServiceNow vs ServiceNow ITOM → | |
| 5 | ServiceNow HR Service DeliveryServiceNow | 254 | 6% | 1,151 | ServiceNow vs ServiceNow HR Service Delivery → | |
| 6 | ServiceNow MID ServerServiceNow | 195 | 4% | 701 | ServiceNow vs ServiceNow MID Server → | |
| 7 | GLPITeclib' | 162 | 4% | 292 | ServiceNow vs GLPI → | |
| 8 | ServiceNow ITSMServiceNow | 161 | 4% | 853 | ServiceNow vs ServiceNow ITSM → | |
| 9 | ServiceNow Service MappingServiceNow | 145 | 3% | 467 | ServiceNow vs ServiceNow Service Mapping → | |
| 10 | ServiceNow Service PortalServiceNow | 143 | 3% | 478 | ServiceNow vs ServiceNow Service Portal → | |
| 11 | Glide APIServiceNow | 131 | 3% | 444 | soon | |
| 12 | TOPdeskTOPdesk | 116 | 3% | 334 | soon | |
| 13 | HaloITSMHalo | 98 | 2% | 194 | soon | |
| 14 | BMC HelixBMC | 71 | 2% | 251 | soon | |
| 15 | TeamDynamixTeamDynamix | 45 | 1% | 114 | soon | |
| 16 | CherwellIvanti | 43 | 1% | 90 | soon | |
| 17 | EasyVistaEasyVista | 38 | 1% | 92 | soon | |
| 18 | Ivanti HEATIvanti | 37 | 1% | 61 | soon | |
| 19 | Matrix42Matrix42 | 37 | 1% | 69 | soon | |
| 20 | ServiceNow GlideScriptServiceNow | 22 | 0% | 83 | soon | |
| 21 | SysAidSysAid | 21 | 0% | 42 | soon | |
| 22 | HP Service ManagerOpenText | 19 | 0% | 52 | soon | |
| 23 | assystAxios Systems | 17 | 0% | 26 | soon | |
| 24 | CA Service Desk ManagerBroadcom | 12 | 0% | 121 | soon |
Filter on any of them, or on ServiceNow users who also name an alternative, and open the person who owns the stack.
Start free, no card. The first 20 are above; e-mails are verified at the mail server when you open them.
Quote the sentence with the date and the link. The numbers change daily; the link always shows the current ones.
24 itsm service desk are named by companies instead of ServiceNow: Jira Service Management by 1,059 companies, BMC Remedy by 452, Freshservice by 383, measured from their own job postings. (Breaknorm, 4 November 2026, https://breaknorm.co/tools/servicenow/alternatives)
Read from the source, not self-reported
Every number on this page can be traced to a page we crawled or a posting we read. Full methodology →
- RankingCompanies whose own postings name the tool as the team's system, from the Breaknorm technology catalogue T-1.0.1-prov. Editions are folded into their parent product.
- 90-day postingsOpen postings first seen or posted in the last 90 days that name the tool.
- Not includedRatings, prices, feature claims, sponsored positions.
ServiceNow alternatives: questions
What is the most used alternative to ServiceNow?
Jira Service Management: 1,059 companies name it in their own job postings, against 4,528 for ServiceNow.
How is this list ranked?
By the number of companies whose own postings name the tool as the team's system (Breaknorm technology catalogue T-1.0.1-prov), then by postings in the last 90 days. No ratings, no vendor input, no sponsored positions.
Does this say which is better?
No. It says who uses what, by company size, industry and country, so you can see which tools companies like yours choose. For features and prices, read the vendors.
Can I get the companies on any of these?
Yes: click the tool, see the first 20 companies, and sign up for the full list with verified e-mails. Counting is free.
Get these companies your way
The same data as a search, over MCP and the API, as bulk files, or pushed to you as it changes.
Every company on ServiceNow
or on what replaces it
Connect the MCP server, filter on any tool. Start free, no card.